There’s nothing worse than working with roofing contractors that do not respond to calls or who do not keep you informed about their job progress, and frequently their promises fall flat.
As a homeowner, you’re most likely to be prepared to do just about anything to make sure that the good contractors want to stick around. The fantastic news is that if you understand how to work well with your builders, they might want to keep on providing you with wonderful service.
Today we are discussing an acronym, using the term ‘TRUST’, to give you a couple of ideas on the best way best to keep a positive work relationship with your roofer. After all…we all want to work with someone we trust, right?
Time: It takes time to develop good working relationships. Excellent relationships are not built overnight, so be ready to spend some time working on yours. There’ll always be challenges to new job relationships, as both parties decide the other’s communication styles, work ethic, values and needs. It is important that you feel completely comfortable with the person you’re trusting with your most precious asset — your residence. If you do not, your job probably won’t go as you’d expected.
Respect: It goes a long way. When working with others, we will need to learn how to respect even our differences, such as the opinions and experience your roofing contractor brings to the table. Even if you don’t agree with them, hear them out anyhow. Mutual respect contributes to a good, trusting relationship.
Upfront communicating: Be clear about your expectations. Open communication channels are always a great point to set early on in a new working relationship. This includes establishing different reporting lines and comments channels. Roofing contractors love knowing what their clients expect of them and how to deliver. They need to know how to get in contact with you and you also understand the best ways to achieve them. This helps boost the level of comfort when working together.
Say thank you: Appreciation goes a long way. There are a number of methods you could show your appreciation to all those roofing contractors that deliver excellent service. Thank them affirm a job well done. Improve those skilled connections even more with a handshake, a thank you email or a word-of-mouth endorsement or recommendation.
Teamwork: “If you would like to go fast, go alone. If you would like to go far, go together.” This proverb sums up the essence of teamwork — work together, be on the same page and put your heads together.
It’s necessary to create a trusting relationship with your roofing contractor so that you both feel comfortable and at ease throughout the whole process, from estimating the job to installing the job. If at any stage something does not feel quite right, trust your instincts and find a different roofer.
Say hello to your local roofing contractor!